Nima Shafie

Masters of Science, Software Engineering

California State University Northridge

2024-Present

Northridge, CA

Pursing Masters Degree, starting classes in Fall 2024.

Bachelor of Science, Computer Science

California State University Northridge

2021-2023

Northridge, CA

Graduate Level Courses Completed:

• Data Mining (R, Python, pandas, seaborn, matplotlib)
• Software Verification and Validation (pyTest, JUnit, Testing Methodology)

Optional Upper Computer Science Electives Completed:

• Database Design (MySQL, Workbench, SQL, Relational Databases)
• Machine Learning Principles (Python, Google Colab, scikit-learn, pandas)
• Web Engineering I (JavaScript, PHP, Docker, HTML, CSS, AJAX, jQuery)
• Computer System Security (RSA, Software Security, Encryption)

Associate of Science, Computer Science

Los Angeles Pierce College

2019 - 2021

Woodland Hills, CA

Transferred to CSUN in 2021 to obtain BS

Northrop Grumman

Software Engineer (T2) Embedded Software & DevSecOps

07/2024 - Present

Northridge, CA

• Originating member of the DevSecOps team on site, tasked with assisting with standing up a Jenkins CI/CD pipeline, and configuring and testing of a RHEL 8 based VDI.
• Creating processes for the rest of the embedded software team to follow per security and best practices of CI/CD.
• Integrating multiple different software groups/departments that interact with each other into pipelines to automate unit/systems/integration testing.

Northrop Grumman

Associate Software Engineer (T1) Embedded Software

08/2023 - 07/2024

Northridge, CA

• Performed requirements analysis and generation, system and software design and implementation and integration into new and existing software written by junior to senior developers.
• Implemented SonarQube static code analysis across team repos, improving coding standards and reducing review time for senior developers.
• Contributed to advanced programming techniques in multiple code bases, including shared memory, network protocols, and object-oriented programming.

Apple

Specialist

11/2021 - 03/2022

Canoga Park, CA

• Achieved perfect scores on all customer service feedback surveys regarding customer experience I provided.

NBC Universal

Telecommunications Analyst (Level 2)

04/2017 - 06/2019

Universal City, CA

• Achieved the highest closure count of resolved telecom tickets using ServiceNOW 75% of the time during the year while working directly alongside telecom engineers and network engineers both in-house and nationwide.
• Nominated the top analyst to undertake a high priority conversion project partnering with the senior telecommunications engineer to replace hundreds of older analog phone systems to newer IP/network-based phone systems in the top executive building housing the CEO of NBC.
• Built rapport and trust by leading classroom style presentations to educate end-users on using the newer technology-based phone systems and extended the support by providing lighting fast replies and support via over the phone, email, and returning in person if requested.

Hewlett Packard Enterprise

IT Deskside Support Technician (Level 2)

12/2016 - 04/2017

Los Angeles, CA

• Executed the conversion of combining multiple companies with two separate help desk support teams into one entity operating in one shared space.
• Produced the largest array of help desk documentation and trained new technicians in processes pertaining to specific companies using proprietary software for their business.
• Partnered with multiple IT directors and conducted onsite resolution of Windows and Mac based desktops and laptops both hardware and software wise.
• Supported the help desk team with the following: Remote Support, After Hours Support, PC/Mac Refresh Process, Imaging Machines, Hot Swaps, Loaner Process, Asset Management, Phone Support, Conference Support, VoIP Setup and Support, Data Migration and User Data Backup.